Recent course

Recent Course 1/2022

1. TIM3503 English for Airline Business

TQF 3

E learning

 - Unit 1

2. IAC2303 Airline Safety Management

TQF3

E learning

- Unit 1

- Unit 2

3. IAC2206 Airline Marketing Management

TQF3

E learning

- Unit 1

- Unit 2

4. IAC 3306 Cabin Crew Management

TQF3

- Unit 1

- Unit 2

Recent Course 3/2021

1. IAC2205 English for career preparation

-TQF3

-E learning

  - Unit 1

  - Unit 2

  - Unit 3

Recent Course 2/2021

1. IAC2207 Ground Service Management

- TQF 3

- E-learning Documents

- Introduction to Airline Industry

- Pre-flight Preparation

- Check-in Counter setup

2. IAC2403 Airline Security Risk and Crisis Management

- TQF 3

- Unit 1 

- Unit 2

3. ENL3683 English for Hotel 3

- Unit 1

- Unit 2

Recent Course 1/2021

1. Airline Marketing

-TQF3

-E-learning Document

Unit 1 What is Marketing

Unit 2 Marketing Environment

Unit 3 PESTE analysis

Unit 4 Market Segmentation

2. Airline Safety Management

-TQF3

-E-learning Documents

-Lecture Note

Unit 1 Introduction to Airline Safety

Unit 2 Safety Culture

Unit 3 ICAO Annex 19

Recent Course 3/2020

1. Introduction to Airline Customer Service

-TQF3

-TQF5

-E-learning Document

Unit  Introduction to Airline Customer Service

Unit  Nature of Airline Customers

Unit  Contributing to the service culture 

Unit  Social Style

Unit  Cross - cultural awareness

Unit  Communication skills

Unit  Handling Difficult Customres

Unit New trends in Customer Service

Recent Course 2/2020

1. Introduction to Security Risk and Crisis Management

-TQF 3

-E-learning Documents

Unit Annex 17

Unit Introduction to framework

Unit Air Cargo Security

-Document

2. Ground Service Management

-TQF 3

-E-learning Documents

Unit Pre-flight Preparation

Unit Boarding Gate

-Documents

Unit Introduction to Airline Industry

Unit Arrival

Unit Irregular Operation

Recent Course 1/2020

1.Introduction to Airline Safety Management

-TQF 3

-E-learning Documents

-Lecture note

-TQF 5

2. Cabin Crew Management

-TQF 3

-E-Learning Documents

Unit 1 History

Unit 2 Cabin Crew Roster

Lecture Note

-TQF 5

Recent Course 3/2018

1. IAC 2301 Introduction to Airline Customer Service

Recent course 2018

1. IAL2303 English for Ground and  In-flight Service

-TQF3

-Documents
2.IAL3307 Ground Service Management
3. IAC2303 Airline Safety Management

Recent Course 2/2017

1.IAC1202 English for Airline Operations and Management

-TQF 3

-Document

2.IAL2207 Immigrations, Customs and Quarantine

-TQF3

-Document

3.Field Experience specification

-TQF 4

1/2017

1.IAC 1201 Introduction to Aviation Industry

-TQF 3

-Document

-Document

2.IAL 3307 Ground Service Management

-TQF 3

-Document

3.Field Experience Specification

TQF 4

3/2016

1. IAL1202 English for Airline Operation and Management TQF3

- TQF 3

- Document

2/2016

1.IAL3307 Ground Service Management 

TQF3

Document

2.IAL3404 English for Airline Career Preparation 

TQF3

Document

1/2016

1.IAL 3307 Ground Service Management

TQF3

Document

2.IAL 3305 Cultural Awareness in Aviation Industry

TQF3

Document

2/2015

1.  IAL3307 Ground service Management

2. IAL3409 Food and Beverage Management,Table Etiquette

Last modified: Monday, 29 August 2022, 12:01 PM