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Kahoot
by Asst. Prof. Dr. Kannapat Kankaew - Friday, 21 October 2016, 4:10 PM
 
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IATA People Symposium 2014, Prague
by Asst. Prof. Dr. Kannapat Kankaew - Monday, 28 December 2015, 1:13 PM
 

IATA People Symposium 2014

 
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IISES Conference 2015 Vienna, Austria
by Asst. Prof. Dr. Kannapat Kankaew - Monday, 28 December 2015, 1:09 PM
 

Oral Presentation

 
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ICTTL2013 Paris, France
by Asst. Prof. Dr. Kannapat Kankaew - Thursday, 18 December 2014, 3:52 PM
 

Presentation 


 

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Available courses

Customer service, relations with airlines, facilitation, airport security, safety, managing the environment, emergency preparedness, airport strategic planning, essential skills for the spoke person, preparing news releases, communicating in a crisis, aviation and airport law practices, airport promotion/reduction, airport development, airport policies, airport slot and schedule coordination

Marketing and commercial strategy development, product management and brand, customer life cycle management, E – commerce and pricing, loyalty programme, airline alliances and cross – industry partnership marketing strategies, customer value optimization, marketing information and research, integration of multiple marketing channels, low cost carriers, customer acquisition and retention marketing and customer life time value.