Skip site news

Site News

Picture of Kannapat Kankaew
by Kannapat Kankaew - Friday, 21 October 2016, 4:10 PM
Picture of Kannapat Kankaew
IATA People Symposium 2014, Prague
by Kannapat Kankaew - Monday, 28 December 2015, 1:13 PM

IATA People Symposium 2014

Picture of Kannapat Kankaew
IISES Conference 2015 Vienna, Austria
by Kannapat Kankaew - Monday, 28 December 2015, 1:09 PM

Oral Presentation

Picture of Kannapat Kankaew
ICTTL2013 Paris, France
by Kannapat Kankaew - Thursday, 18 December 2014, 3:52 PM



Skip available courses

Available courses

Customer service, relations with airlines, facilitation, airport security, safety, managing the environment, emergency preparedness, airport strategic planning, essential skills for the spoke person, preparing news releases, communicating in a crisis, aviation and airport law practices, airport promotion/reduction, airport development, airport policies, airport slot and schedule coordination

Marketing and commercial strategy development, product management and brand, customer life cycle management, E – commerce and pricing, loyalty programme, airline alliances and cross – industry partnership marketing strategies, customer value optimization, marketing information and research, integration of multiple marketing channels, low cost carriers, customer acquisition and retention marketing and customer life time value.